Address search tips
If you are having problems entering an address, try the following:

• Ensure that you select the matching address from the drop down list that will appear once you start entering an address.  If the address that you are seeking doesn't appear in the list, try just entering the street name and viewing the search results, or selecting 'view map' and locating the property on a map. 
• Do you live in a flat or apartment?  If so try entering the address as; 12B Fernwood Court, or 1/12 Fernwood Court.  Note that some flats will have an "F" or "U" indicating flat or unit at the front of the number, eg F1/12 Fernwood Court.
• If none of these tips has worked for you then try using the legal or valuation details search options if you know those details.

Multiple property search tips
To search for a property by address, follow these steps:

1. Select a region
2. Enter the street name in the “Street” field, Note: When entering a street name you only need to enter the first few letters of the name.  A dropdown list of matching names is then displayed.  Select the correct name from the list.
3. Enter the street number or number range in the “Number” fields
4. Enter the additional number (optional), Note: The 'Additional No.' field is used for searching properties whose street number contains 'a's and 'b's' or for properties with suffixes like 1/50. If left blank the database will search for all properties with the street number ignoring any suffixes the street number may contain.  If your search yields no results try removing the additional number if entered.
5. Click on the “Search” button

Legal details search tips
If you are having problems entering a certificate of title number, try the following:

• The format for most title numbers is Land District Volume / Folio, eg NA123/12.  View a list of Land Districts >
• New title numbers don't have a Land District and are entered as a single number, eg 12345

If you are having problems entering a legal description, try the following:

• Try entering the details in the long and short form of the legal description, eg. lot 1 dp 12345 or lot 1 deposited plan 12345

Valuation details search tips
If you are having problems entering a valuation reference, try the following:

• The standard format for valuation reference numbers is 1234/1000
• Are you trying to enter a valuation reference for an Auckland City Council property?  If so, they may appear slightly different e.g. 6 / 0740 / 166 / 03 / 05.  To enter these types of valuation reference numbers enter the first group of numbers, e.g. “6”, followed by a "/" then all other numbers ignoring the first 0, e.g. “7401660305”.  So the end up with "6/7401660305".