Why is some property information unavailable?
Availability of some property information can depend on a multitude of factors, including the type of property, our ability to identify a property’s geo-coordinates, and whether specific information is available. For example, our local sales information relies on geo-coordinates, our E-valuer is only available for residential properties and relies on having a certain number of comparable sales, and our Certificate of Title relies on identifying a property’s information from Land Information New Zealand (LINZ).
What does it mean when it says there is an update available to the property information?
Where you have purchased property information, occasionally you may see a message saying there is an update available. This will normally be a particular element within a report that has been updated.
If you would like to receive email notifications about any updated information on a property you can add that property to your favourites list using the button in the top right hand corner, and then make sure you click to receive notifications.
How long does it take a sale to show and why do some sales not appear?
CoreLogic NZ receives property sales regularly from each of the local councils and our website is updated weekly with any new sales information that has been received.
If the sale has only occurred recently, we may not have received the sale yet. We receive sales information from the local council after settlement of the sale is complete. Settlement is usually 4-6 weeks after the agreement date. At that time the solicitor completes the sale notice and forwards this to the local council. The majority of sales will be in our system 6-8 weeks after the agreement date.
Once you have searched for a property, under the Sales Info tab you can see the date at which the last sale occurred. This lets you check whether a sale is loaded yet, so you don’t have to buy the information only to find it’s not the recent sale you are after.
If it is a historic sale that is missing, then the most likely reason is that the sale has not been notified to the local council and therefore has not been notified to CoreLogic NZ. It can also be missing due to circumstances such as records not being carried over as a result of subdivisions. In any of these circumstances please let us know and where possible we will try to get this information and update our records.
Why is my house showing as being part of a different suburb?
We categorise properties in suburbs based on the suburb boundaries defined by the Emergency Services. This may mean that your property is being shown in a suburb which you normally wouldn’t associate it with.