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Terms and Conditions

1. Website Terms of Use

By viewing the pages of the Quotable Value (QV) website, you are deemed to have accepted these terms of use.


In these terms:

  • "QV" or “Quotable Value” means Quotable Value Limited and any related QV Group company providing you with these services
  • “You” means you, the person using QV’s services or visiting the website
  • “Website” means this website only and does not include any websites operated by parties other than QV Group companies, even if such websites are linked to or from this website.


QV endeavours to always provide you with the correct information and in its preparation of this website, QV has made every effort to offer the most current and correct reports, disclosures and other information possible.

However, errors can occur and applicable laws, rules, policies and regulations often change. To the extent permitted by law, QV accepts no responsibility for any errors, omissions or inaccuracies in the information on this website. The provision of information on this website will not constitute any representation or undertaking (either express or implied) that the information is correct or that the information is current and up to date.

To the extent permitted by law, QV makes no representations about the reliability, currency or suitability of the information on this website for any purpose. QV will not be liable for any loss or damage whatsoever suffered as a result of reliance upon this information, apart from where such loss results from the deliberate conduct of QV personnel.

Information on this website is subject to change at any time.

Information assurance

Any online interactions you have with QV or QV Group, including emails you send to Quotable Value Ltd and your use of our website and online resources, may be collected and analysed for statistical and information assurance purposes. Refer to our Privacy Policy.

Website security

If you find a security vulnerability with our website, please contact us immediately at

QV’s process for managing vulnerability reports is based upon the NZ Internet Task Force’s Coordinated Disclosure Guidelines.

Electronic messages

If you’re a registered user, we may email messages to you in relation to our current or future products and services and your use of them. We may do so by email or by using any internal messaging system we may implement. By signing up to these terms and conditions when registering for an account, you consent to our sending such messages to you.

By accepting our terms and conditions you agree to receive updates and marketing content from us via email. You may unsubscribe at any time by clicking the unsubscribe link in the footer of our emails.

Linked websites:

Any websites that are linked to by any QV Group website are not under QV’s control. These links are provided for your convenience only and QV is not responsible for their content – nor does QV necessarily endorse the products or services referred to.


This website uses “cookies”. Cookies are files that collect certain details of website users and store that information. The cookie will then remember the preferences of website users so as to make the website more user-friendly the next time that user visits the website.

QV may use a cookie file containing information that can identify the computer you are working from. The cookie file is anonymous as it only gives us details of your IP address, PC platform, browser and domain. QV may use the information generated by "cookies" to track traffic patterns to and from our site including information like the pages you visit, the time you spend on each page, the date and time of your visit, and referring pages.

You can choose to refuse cookies by turning them off in your browser and/or deleting them from your hard drive.

Intellectual Property

We, or our licensors, own all copyright and other intellectual property rights in this website and in all images, text, trademarks, logos, moving pictures and other data of any kind contained on this website. All rights are reserved.

You understand that QV grants no intellectual property rights or licences to our trademarks, trade names or copyright material (other than the limited licence contained in these terms and conditions. QV advises that you may not copy or display for redistribution to third parties or for commercial purposes any portion of this website without QV Group’s express permission.


This Website is governed by, and is to be interpreted in accordance with, New Zealand law. Any disputes between us will be resolved by the New Zealand courts.


To the extent permitted by law QV will not be liable to you for any damages, losses (including, without limitation loss of profits, business or data), costs or expenses of any kind, which arise out of, or result from, any use of, or inability to use, this website or any other website that is linked to this website.

QV may change these terms of use from time to time.

2. e-Report Terms of Use

Function and use of report

The purpose of this computer generated report is to provide you with property information, including an estimate of the market value of the property, as at the date the report is issued. It has been generated from a range of data sources that has been compiled by Quotable Value Limited (QV) including the following: Council Property & Sales Data, Google Maps, LINZ Titles, RBNZ Interest Rates, Statistics NZ Census Data and QV’s.

Internal Databases.

The estimate contained in this report cannot be used for lending purposes. Any decision on this property that is reliant on its value must take account of the limitations of this estimate as stated below. The report is not designed to replace a professional valuation and if a significant variation of the estimate would materially affect you we recommend you obtain a Registered Valuers report.

Limitations of report

No physical inspection has been made in arriving at the estimate provided in this report. We have relied on the data source information held by QV for the subject property. The estimate is generated on the assumption that there:

  • have been no changes to the property from the information provided from the data sources
  • are no issues that may affect the property such as the title, planning, resource consent, Local Authority requirements, hazardous or noxious substances; and
  • are no other matters that will affect the value of the property,
  • Any users of this estimate need to be aware that this may not be the case and that further enquiry could result in a significantly different value for the property. The Record of Title was not searched for this estimate of value. A search of the Record of Title at Land Information New Zealand will confirm these details. This Report does not comply with the standards for a market valuation from the Institute of Valuers.

Limitation of liability

QV does not accept any responsibility or liability for loss should this estimate be used by any other party, or for any other purpose, or without regard to the limitations stated above. QV makes no warranties or guarantees and does not accept any responsibility for the extent or quality of the information from the data sources used to generate this report. Nothing in these conditions is intended to limit or replace any of our obligations or your rights under relevant consumer law including the Fair Trading Act 1986, the Consumer Guarantees Act 1993 and the Privacy Act 2020. Your rights of redress under the Consumer Guarantees Act 1993 apply if we have not complied with our obligations under that Act, for example, the guarantee that our services are fit for purpose. Under the Consumer Guarantees Act 1993 we may be liable for any loss or damage resulting from the failure to comply so long as the loss or damage was reasonably foreseeable. If you have purchased this report "in trade" as defined under the Consumer Guarantees Act 1993 you agree that the guarantees under that Act will not apply to the provision of or use of our services. If you do have any complaints or believe we are not meeting our obligations under Consumer Law, we encourage you to contact us.


Neither the whole nor any part of this Report or any reference thereto may be published, included in any document, circular or referenced without seeking our approval of the form and context in which it will appear.

Cancellation Policy

Once you have purchased a report QV are unable to cancel the transaction, therefore QV are unable to offer refunds for purchased reports. However, consumers are able to apply for a remedy should any of the circumstances arise that are included in the Consumer Guarantees Act 1993